Page 93 - Demo

Pelibatan Pemangku Kepentingan [OJK E.4][GRI 2-29]Perusahaan menggunakan mekanisme keterlibatan pemangku kepentingan untuk melibatkan pihak-pihak yang relevan dalam mencapai tujuan bersama. Pelibatan pemangku kepentingan merupakan mekanisme akuntabilitas untuk melibatkan pemangku kepentingan dalam mengidentifikasi, memahami, dan menangani masalah terkait isu dampak ekonomi, lingkungan dan sosial. Perusahaan menyadari betul bahwa pelibatan pemangku kepentingan dalam bisnis sangat penting. Sebagai bagian dari komitmen untuk menjadi perusahaan berkelanjutan, Perusahaan selalu berusaha melibatkan pemangku kepentingan secara efektif dan berkualitas. Perusahaan mengimplementasikan beberapa prinsip dalam mekanisme pelibatan pemangku kepentingan, yang sejalan dengan AA1000 Stakeholder Engagement Standard (AA1000SES) 2015 dan ISO 26000. Prinsip-prinsip tersebut meliputi: %u2022 Inklusivitas, yaitu partisipasi pemangku kepentingan dalam memastikan tanggung jawab dan respons yang akuntabel dan strategis terhadap keberlanjutan; %u2022 Materialitas, yaitu relevansi dan signifikansi masalah bagi Perusahaan dan pemangku kepentingan; %u2022 Responsivitas, yaitu respon Perusahaan terhadap masalah pemangku kepentingan yang mempengaruhi keberlanjutan, yang dicapai melalui keputusan, tindakan, kinerja dan komunikasi.Perusahaan menggunakan AA1000 Stakeholder Engagement Standard (AA1000SES) 2015 dan ISO 26000 sebagai panduan dalam mengidentifikasi pemangku kepentingan dan melakukan interaksi dengan mereka. Hasil identifikasi pemangku kepentingan kemudian digunakan untuk melakukan pelibatan pemangku kepentingan, memetakan hal-hal yang menjadi perhatian pemangku kepentingan, dan merumuskan program berdasarkan kebutuhan dan harapan pemangku kepentingan.Perusahaan telah melaksanakan proses identifikasi pemangku kepentingan melalui analisis pola interaksi dan keterlibatan dengan kegiatan operasi maupun perusahaan. PHE Subholding Upstream mengidentifikasi 10 pemangku kepentingan yang saling mempengaruhi dalam proses bisnis. Perusahaan selalu melibatkan setiap pemangku kepentingan melalui kegiatan komunikasi rutin dan metode lain. Stakeholder Engagement [OJK E.4][GRI 2-29]The Company uses the stakeholder engagement mechanism to involve relevant parties in achieving common goals. Stakeholder engagement is an accountability mechanism for involving stakeholders in identifying, understanding, and addressing issues related to economic, environmental, and social impact. The Company is truly aware of the great importance of engaging stakeholders in its business. As part of its commitment to becoming a sustainable Company, it always strives to involve its stakeholders in an effective and high-quality manner. The Company implements several principles in the stakeholder engagement mechanism, in line with AA1000 Stakeholder Engagement Standard (AA1000SES) 2015 and ISO 26000. Such principles include the following: %u2022 Inclusiveness, namely stakeholders%u2019 participation in ensuring responsibility and accountable as well as strategic response to sustainability; %u2022 Materiality, namely relevance and significance of the issue concerned to the Company and its stakeholders; %u2022 Responsiveness, namely the Company%u2019s response to stakeholders%u2019 issues affecting sustainability, which can be achieved through decisions, measures, performance and communication.The Company applies the AA1000 Stakeholder Engagement Standard (AA1000SES) 2015 and ISO 26000 as guidance in the identification of stakeholders and in interacting with them. The results of stakeholder identification are subsequently used in the engagement of stakeholders, in mapping their points of interest, and in formulating programs based on stakeholders%u2019 needs and expectations.The Company has implemented the stakeholder identification process through the analysis of patterns of their interaction with and involvement in the operational activities and the Company. PHE Subholding Upstream has identified 10 stakeholders that mutually influence one another in the business process. The Company constantly engages each stakeholder through routine communication activities and other methods.PT Pertamina Hulu Energi %u2022 Sustainability Report 91