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Tata Kelola Perusahaan yang BaikGood Corporate GovernanceTanggung Jawab Sosial PerusahaanCorporate Social ResponsibilityLaporan Keuangan KonsolidasianConsolidated Financial ReportPT Pertamina Hulu Energi2020 Laporan Tahunan TerintegrasiIntegrated Annual Report 81PROSES DAN MODEL BISNISBusiness Process and ModelPROSES BISNIS [102-9, 102-10]Proses bisnis PHE telah didesain khusus oleh Tim Shared Service Organization (SSO) berdasarkan kebutuhan operasional perusahaan pada sektor hulu migas dan sesuai strategi PT Pertamina (Persero) sebagai induk perusahaan. Terdapat empat segmen operasi inti di dalam model bisnis PHE, yaitu:1. EksplorasiKegiatan mencari dan memperoleh cadangan migas baru, baik di dalam maupun di luar negeri, hal ini untuk meningkatkan jumlah aset migas.2. PengembanganKegiatan mengoptimalkan produktivitas wilayah kerja migas yang sedang beroperasi dengan tujuan untuk meningkatkan produksi dan mengidentifikasi berbagai cara memaksimumkan produktivitas.3. Operasi & ProduksiKegiatan untuk bertindak selaku strategic operating arm PT Pertamina (Persero) melalui berbagai kerja sama dengan pihak ketiga di dalam maupun di luar negeri, dengan skema JOB - PSC (Joint Operating Body - Production Sharing Contract), JOA - PSC (Joint Operating Agreement - Production Sharing Contract), PI/PPI (Participating Interest/Pertamina Participating Interest) dan Partnership.4. KomersialKegiatan lifting minyak dan gas bumi sebagai langkah lanjut dari kegiatan operasi dan produksi. Komersial selalu me-monitor dan menjaga persyaratan pelanggan dan kepedulian pelanggan sesuai yang ditetapkan dalam Perjanjian Jual Beli Minyak/Kondensat (PJBM/K) dan Perjanjian Jual Beli Gas (PJBG).BUSINESS PROCESSThe PHE business process was specially designed by the Shared Service Organization (SSO) Team based on the operational needs of the company in the upstream oil and gas sector and in accordance with the PT Pertamina (Persero) strategies as the parent company. There are four core operating segments in the PHE business model, which are:1. ExplorationAn activity of seeking and obtaining new oil and gas reserves domestically and overseas in order to increase total oil and gas assets.2. DevelopmentAn activity of optimizing the productivity of operational oil and gas working areas to increase production and identify various means of maximizing productivity.3. Operation & ProductionActivity to act as the Strategic Operating Arm of PT Pertamina (Persero) through various collaborations with third parties domestically and overseas, under the JOB scheme - Joint Operating Body - Production Sharing Contracts, JOA - PSC (Joint Operating Agreement) - Production Sharing Contract), PI/PPI (Participating Interest/Pertamina Participating Interest) and Partnership.4. CommercialOil and gas lifting activity as a follow-up to operations and production activities. The commercial segment constantly monitors and maintain customer requirements and customer concerns in accordance with the stipulations established in the Oil/Condensate Purchase Agreement (PJBM/K) and Gas Sale and Purchase Agreement (PJBG).