Page 281 - Demo

Sebagai bagian dari Grup Pertamina, PHE menggunakan saluran komunikasi 135 yang beroperasi selama 24 jam setiap hari sebagai sarana penerimaan saran dan keluhan dari masyarakat. Setiap laporan yang diterima akan dikelola oleh fungsi Corporate Secretary dan diteruskan ke pihak terkait untuk ditindaklanjuti. Sepanjang tahun 2024, tidak ada laporan keluhan dari masyarakat mengenai dampak operasional PHE. [GRI 2-25, 411-1, 11.16]PENEGAKAN HAM DI LINGKUNGAN MASYARAKATSelain dalam lingkungan pekerja, perusahaan juga memberi dukungan pada nilai-nilai universal HAM terhadap penduduk asli/masyarakat adat yang ada di sekitar wilayah kerja PHE Subholding Upstream. Perusahaan selalu menjunjung tinggi hal-hak masyarakat adat, seperti hak atas kepemilikan tanah, hak sosial, hak ekonomi, hak budaya, serta hak partisipasi efektif masyarakat adat. Dalam perjalanannya, perusahaan juga selalu melibatkan masyarakat adat/lokal dan menghargai hak kolektif masyarakat atas aspirasi mereka terhadap rencana pengembangan program yang diusulkan pada wilayah mereka. Prinsip ini sejalan dengan Free, Prior, and Informed Consent (FPIC) yang menjadi Pedoman Pengelolaan Tanggung Jawab Sosial dan Lingkungan (TJSL) No.A13-003/PHE01000/2021-S9. Prinsip FPIC diintegrasikan dalam kebijakan dan pedoman yang diterapkan dalam lingkup PHE. Selain itu, PHE juga menyusun Standard Operating Procedure (SOP) audit untuk implementasi kebijakan HAM dan memastikan implementasi HAM pada seluruh kontrak penyedia keamanan. Pada tahun 2024, tidak ada laporan mengenai insiden HAM yang terkait hak-hak masyarakat adat.As a part of Pertamina Group, PHE uses the communication channel 135 which operates 24 hours a day as a means of receiving suggestions and complaints from the public. Every report received will be managed by the Corporate Secretary function and forwarded to the relevant parties for followup. Throughout 2024, there were no reports of complaints from the public regarding the impact of operations of PHE. [GRI 2-25, 411-1, 11.16]ENFORCEMENT OF HUMAN RIGHTS IN COMMUNITYIn addition to the work environment, the company also supports universal human rights values for indigenous people/indigenous communities around the working areas of PHE Subholding Upstream. The company always upholds the rights of indigenous peoples, such as the right to land ownership, social rights, economic rights, cultural rights, and the right to effective participation of indigenous peoples. In its journey, the company also always involves indigenous/local communities and respects the collective rights of the community for their aspirations regarding the proposed program development plans in their area. This principle is in line with Free, Prior, and Informed Consent (FPIC) which becomes Guideline for Management of Social and Environmental Responsibility (TJSL) No.A13-003/PHE01000/2021-S9. The FPIC principle is integrated into the policies and guidelines applied within the scope of PHE. In addition, PHE also prepares a Standard Operating Procedure (SOP) for audits to implement human rights policies and ensures the implementation of human rights in all security provider contracts. In 2024, there were no reports of human rights incidents related to indigenous peoples%u2019 rights.PHE Subholding Upstream menyadari pentingnya Program CID (Community Involvement & Development) atau program pengembangan masyarakat di sekitar wilayah kerja perusahaan, karena merupakan bagian dari tanggung jawab dan praktik keberlanjutan dalam kegiatan sosial perusahaan. Program ini diyakini dapat secara efektif membangun kepercayaan dan kemitraan yang berupa simbiosis mutualisme antara perusahaan migas dengan masyarakat dan komunitas lokal, sekaligus dapat meningkatkan citra positif perusahaan.PHE Subholding Upstream realizes the importance of the CID (Community Involvement & Development) Program or the community development program around the company%u2019s working areas, because it is a part of the responsibility and sustainability practices in the company%u2019s social activities. This program is believed to be able to effectively build trust and partnerships in the form of mutual symbiosis between the oil and gas company and local communities, while also being able to improve the company%u2019s positive image.PELIBATAN MASYARAKAT DALAM KEGIATAN TJSLCOMMUNITY INVOLVEMENT IN TJSL ACTIVITIES [OJK F.24] [IPIECA SOC-9]01020304050607080910Generating Shared Value for the Community Menciptakan Nilai Bersama bagi Masyarakat11 PT Pertamina Hulu Energi 279