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Komponen Pengendalian InternalInternal Control ComponentsKomponen Pengendalian InternalInternal Control ComponentsUraian PenerapanDescription of ImplementationLingkungan Pengendalian InternalInternal Control Environment1. Sistem WBS yang tersentralisasi di PT Pertamina (Persero) memberikan perlakuan yang sama bagi setiap laporan dan/atau pengaduan yang diajukan dan menjunjung tinggi asas praduga tidak bersalah bagi pihak yang dilaporkan dan/atau diadukan.2. PHE menyusun code of conduct dan kebijakan lain yang mengatur praktik bisnis, conflicts of interestatau standar etika, dan perilaku bisnis. Pedoman tersebut dapat diakses secara langsung oleh pekerja dan stakeholder.3. PHE memiliki mekanisme untuk mengatur hubungan kerja antara manajemen pusat dan manajemen operasional.4. PHE telah menetapkan struktur organisasi formal yang memberikan gambaran jelas atas alur informasi, baik ke atas, ke bawah, dan antar fungsi di dalam pengelolaan kegiatan Perusahaan.1. The centralized WBS system at PT Pertamina (Persero) provides equal treatment for every report and/or complaint submitted and upholds the principle of presumption of innocence for the reported and/or complained party.2. PHE develops a code of conduct and other policies that govern business practices, conflicts of interest or ethical standards, and business behavior. These guidelines are directly accessible to workers and stakeholders.3. PHE has a mechanism to regulate working relationships between the central management and the operational management.4. PHE has established a formal organizational structure that provides a clear picture of the flow of information, both upwards, downwards, and between functions in the management of the Company's activities.Penilaian RisikoRisk Assessment1. PHE menetapkan visi, misi, dan pedoman untuk mencapai visi dan misi tersebut, serta mengkomunikasikan ke seluruh pekerja dan pihak terkait lainnya.2. PHE memiliki kebijakan Manajemen Risiko untuk mengidentifikasi, menilai, memetakan, dan memitigasi risiko yang berasal dari faktor eksternal.3. PHE mengantisipasi, mengidentifikasi, dan menindaklanjuti kejadian rutin yang dapat memengaruhi kegiatan operasional dan tujuan Perusahaan.1. PHE establishes a vision, missions, and guidelines to achieve the vision and missions, and communicates them to all workers and other related parties.2. PHE has a Risk Management policy to identify, assess, map, and mitigate risks originating from external factors.3. PHE anticipates, identifies, and follows up on routine events that may impact the Company's operational activities and objectives.Aktivitas PengendalianControl Activities1. PHE memiliki pedoman dan prosedur untuk pelaksanaan kegiatan di masing-masing fungsi dalam Perusahaan.2. Aktivitas pengendalian yang ditetapkan oleh PHE diimplementasikan dengan kebijakan dan prosedur yang jelas, fungsi pengawasan yang terpadu, dan tindak lanjut atas pelanggaran yang terjadi.4. PHE has guidelines and procedures for implementing activities in each function within the Company.5. Control activities established by PHE are implemented with clear policies and procedures, integrated monitoring functions, and follow-up on violations that occur.Informasi dan KomunikasiInformation and Communication1. PHE mengumpulkan informasi dari dalam maupun dari luar untuk memperoleh gambaran akan kinerja Perusahaan yang berhubungan dengan tujuan yang telah ditetapkan dan melaporkan hasilnya kepada manajemen.2. Pengembangan atau perubahan sistem di PHE berdasarkan IT strategic plan yang berhubungan dengan rencana strategis dan responsif terhadap tujuan Perusahaan.3. Tugas dan tanggung jawab dikomunikasikan ke setiap pekerja, sehingga pekerja dapat mengerti tujuan kerja dan proses yang diperlukan dalam mencapai tujuan tersebut.1. PHE collects information from both inside and outside to obtain an overview of the Company's performance in relation to the objectives that have been set and reports the results to the management.2. Development or changes to systems at PHE based on IT strategic plans that are related to strategic plans and responsive to the Company's objectives.3. Duties and responsibilities are communicated to each worker, so that workers can understand the work objectives and the processes required to achieve those objectives.PemantauanMonitoring1. Internal control applied in every operational activity of PHE must be stated in the form of documentation.2. Any information and complaints from external parties of the Company obtained through the Pertamina Contact Center are identified and evaluated in a centralized manner by PT Pertamina (Persero). Any complaints that identify control weaknesses must be followed up with improvements.3. Each audit finding resulting from Internal Audit activities at PHE is confirmed to the relevant Process Owner for approval before being reported to the Board of Directors and the Audit Committee.0102030405 Good Corporate Governance Tata kelola Perusahaan0607 PT Pertamina Hulu Energi 579

