Page 532 - Demo

b. Stakeholder and Auditee Feedback SurveyStakeholder and Auditee Feedback Survey dilakukan secara rutin setiap tahun sebagai upaya untuk mendapatkan informasi tentang tingkat kepuasan Stakeholder dan Auditee serta area of improvementbagi Fungsi Internal Audit. Feedback survey dilakukan menggunakan kuesioner dengan penilaian skala 1 (satu) sampai dengan 5 (lima). Berdasarkan hasil Feedback Survey tahun 2024, nilai tingkatan kepuasan Stakeholder dan Auditee terhadap Fungsi Internal Audit di lingkungan Subholding Upstream sebagai berikut:b. Stakeholder and Auditee Feedback SurveyA Stakeholder and Auditee Feedback Survey is conducted regularly every year as an effort to obtain information on the level of satisfaction of Stakeholders and Auditees as well as areas of improvement for the Internal Audit Function. The feedback survey is conducted using a questionnaire with a scale rating of 1 (one) to 5 (five). Based on the results of the Feedback Survey in 2024, the level of satisfaction of Stakeholders and Auditees with the Internal Audit Function within the Subholding Upstream is as follows:EntitasEntityNilai PQA Tahun 2024PQA Score of 2024KualifikasiQualificationPT Pertamina Hulu Energi 3,80 Sangat BaikExcellentRegional 1 - PT Pertamina Hulu Rokan 3,41 BaikGood Regional 2 - PT Pertamina EP 3,76 Sangat BaikExcellentRegional 3 - PT Pertamina Hulu Indonesia 3,51 Sangat BaikExcellentRegional 4 - PT Pertamina EP Cepu 3,54 Sangat BaikExcellentRegional 5 - PT Pertamina International EP 4,00 Sangat BaikExcellentPT Pertamina Drilling Services Indonesia (PDSI) 3,49BaikGood PT Elnusa Tbk 3,66 Sangat BaikExcellentPT Badak NGL 3,00 BaikGood EntitasEntityTingkat Kepuasan StakeholderSatisfaction Level of StakeholdersTingkat Kepuasan AuditeeSatisfaction Level of AuditeePT Pertamina Hulu Energi 4,35 4,72Regional 1 - PT Pertamina Hulu Rokan 4,28 4,96Regional 2 - PT Pertamina EP 4,46 4,52Regional 3 - PT Pertamina Hulu Indonesia 4,58 4,77Regional 4 - PT Pertamina EP Cepu 4,55 4,65Regional 5 - PT Pertamina International EP 4,37 4,66PT Pertamina Drilling Services Indonesia (PDSI) 4,7 4,52PT Elnusa Tbk 4,42 4,14PT Badak NGL 4,14 4,35%u2022 External AssessmentExternal Assessment dilakukan pada tahun 2024 oleh pihak eksternal/independen. Berdasarkan hasil penilaian, Fungsi Internal Audit PHE SHU berada di tingkat maturitas %u201cmanaged%u201d dengan nilai 4,13 dari skala 5 dengan simpulan bahwa aktivitas Fungsi Internal Audit PHE SHU Sebagian Sesuai (Partially Conform) terhadap standar IPPF.%u2022 External AssessmentAn External Assessment was conducted in 2024 by an external/independent party. Based on the assessment results, the Internal Audit Function of PHE SHU is at the %u201cmanaged%u201d maturity level with a score of 4.13 out of 5, with the conclusion that the Internal Audit Function of PHE SHU Partially Conforms with the IPPF standards.Laporan Tahunan %u2022 Annual Report 530HULU ENERGI