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No Indeks IndexNama IndeksIndex Title HalamanPage NumberF.20 Upah Minimum RegionalRegional Minimum Wage 252-253F.21 Lingkungan Bekerja yang Layak dan Aman Decent and Safe Work Environment 254F.22 Pelatihan dan Pengembangan Kemampuan Pegawai Employee Capacity Training and Development 270-273Aspek Masyarakat Community Aspect F.23 Dampak Operasi Terhadap Masyarakat Sekitar Impact of Operations to Local Communities 277-279F.24 Pengaduan Masyarakat Community Grievances 279, 280F.25 Kegiatan Tanggung Jawab Sosial Lingkungan (TJSL) Social and Environmental Corporate Responsibility Program 280-315Tanggung Jawab Pengembangan Produk/Jasa Berkelanjutan Responsibility on Sustainable Product/ Service DevelopmentF.26 Inovasi dan Pengembangan Produk/Jasa Keuangan Berkelanjutan Sustainable Financial Product/Service Innovation and Development 320-321F.27 Produk/Jasa yang Sudah Dievaluasi Keamanannya Bagi Pelanggan Safety-Evaluated Products/Services for Customers 318F.28 Dampak Produk/Jasa Impacts from Products/Service Innovation and Development 318F.29 Jumlah Produk yang Ditarik Kembali Number of Recalled Products 318, 319F.30 Survei Kepuasan Pelanggan Terhadap Produk dan/atau Jasa Keuangan Berkelanjutan Customer Satisfaction Survey on Sustainable Financial Products/Services 318, 319Lain-Lain Others G.1 Verifikasi Tertulis dari Pihak Independen (Jika Ada)Written Verification by Independent Party (if any) 62-63, 334-335G.2 Lembar Umpan Balik Feedback 355G.3 Tanggapan Terhadap Umpan Balik Laporan Keberlanjutan Tahun SebelumnyaResponse on Feedback on the Previous Year%u2019s Sustainability Report n.aG.4 Daftar Pengungkapan Sesuai POJK No. 51/POJK.03/2017 tentang Penerapan Keuangan Berkelanjutan bagi Lembaga Jasa Keuangan, Emiten, dan Perusahaan Publik. Disclosure List in Accordance with Financial Services Authority%u2019s Regulation No. 51/POJK.03/2017 on the Implementation of Sustainable Finance for financial Service Institutions and Listed Public Companies.336-3390102030405060708091011 Assurance Statement, Cross-Reference Index, and Feedback Form Pernyataan Asurans, Indeks Referensi Silang dan Lembar Umpan Balik PT Pertamina Hulu Energi 339