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8. Implementasi Standard Platform Aplikasi dan Infrastruktur baru Development Security Operation (DevSecOps)9. Operational Technology (OT) StandardizationRealisasi Innovative Technology & Exploit IT Value1. Implementasi IT System Rejuvenation.2. Integrasi Fundamental Data & Application.3. Penyediaan layanan Upstream Cloud Gen 2.4. Pemanfaatan Analytics for Business Improvement melalui pelaksanaan proof of concept untuk Artificial Intelligence(AI) for Drilling.5. Pemutakhiran IT Porcesses & Controls, penggunaan teknologi Geo-Tagging Monitoring dan Data Lake for Analytics.6. Peningkatan IT Entrepreneurship dan Upskilling Soft Skill Competencies melalui Training English for Business dan Data Management (DMBOK) dan AI Fundamental. Good IT Governance, Risk, and Compliance1. Implementasi Enterprise Architecture.2. Implementasi IT GRC dengan Tailored IT Governance(Tata Kelola berdasarkan COBIT 2019) dan Tailored IT Risk Management Framework.3. Penerapan ISO 22301:2019 Business Continuity Management System. Customer Experiences1. Peningkatan kompetensi Customer Focus & Business danUser Interaction Design.2. Standardisasi UI/UX Dashboard.3. Pelaksanaan IBCD (IT and Business Collaboration Day).4. Pengukuran Tingkat Kepuasan Layanan IT dengan Customer Satisfaction Survey Layanan IT.5. Pengukuran Tingkat maturitas Digital dengan DAI (Digital Acceleration Index) survey.6. Pelaporan SLA (Service Level Agreement) Fungsi IT. Tailoring GovernanceDalam penyelenggaraan Teknologi Informasi di PT. Pertamina Hulu Energi, tata kelola Teknologi Informasi mempunyai peranan penting dalam menjaga kesinambungan IT dan bisnis (IT Alignment), peningkatan Operational Excellence, peningkatan keamanan dan Manajemen Risiko, kepatuhan terhadap regulasi yang berlaku, inovasi, perkembangan transformasi digital maupun peningkatan kinerja dan kehandalan sistem IT.Pelaksanaan Tata kelola IT di PHE menggunakan framework COBIT 2019 merupakan standar framework tata kelola IT (IT Governance) yang memberikan panduan yang komprehensif mengenai proses-proses yang seharusnya dijalankan untuk dapat mengelola IT secara optimal.Kegiatan IT Maturity Assessment merupakan salah satu area yang berfokus pada evaluasi kinerja Fungsi IT dalam menjalankan proses bisnis yang mendukung tujuan IT dan bisnis di PT Pertamina Hulu Energi. Pada tahun 2024 dilakukan kegiatan tailoring governance dengan analisis design factor dan IT Maturity Assessment menggunakan framework COBIT 2019.Melalui aktifitas proses tailoring governance dihasilkan beberapa area COBIT yang akan diprioritaskan.8. Implementation of a Standard Application Platform and New Infrastructure for Development Security Operations (DevSecOps)9. Operational Technology (OT) StandardizationRealization of Innovative Technology & Exploit IT Value1. Implementation IT System Rejuvenation.2. Fundamental Data & Application Integration.3. Provision of Upstream Cloud Gen 2 service.4. Utilization of Analytics for Business Improvement through the implementation of proof of concept for Artificial Intelligence (AI) for Drilling.5. IT Processes & Controls updates, use of Geo-Tagging Monitoring technology and Data Lake for Analytics.6. Improvement of IT Entrepreneurship and Upskilling Soft Skill Competencies through English for Business and Data Management (DMBOK) and AI Fundamental Training.Good IT Governance, Risk, and Compliance1. Implementation of Enterprise Architecture.2. Implementation of IT GRC with Tailored IT Governance (Governance based on COBIT 2019) and Tailored IT Risk Management Framework.3. Implementation of ISO 22301:2019 Business Continuity Management System.Customer Experience1. Improvement of Customer Focus & Business and User Interaction Design competencies.2. Dashboard UI/UX Standardization.3. Implementation of IBCD (IT and Business Collaboration Day).4. Measurement of IT Service Satisfaction Levels with IT Service Customer Satisfaction Surveys.5. Measurement of Digital Maturity Level with DAI (Digital Acceleration Index) survey.6. SLA (Service Level Agreement) Reporting of the IT Function.Tailoring GovernanceIn the implementation of Information Technology at PT Pertamina Hulu Energi, IT governance plays a critical role in ensuring IT and business continuity (IT alignment), enhancing operational excellence, improving security and risk management, ensuring regulatory compliance, driving innovation and digital transformation, as well as increasing IT system performance and reliability.The implementation of IT governance at PHE adopts the COBIT 2019 framework, a recognized standard for IT governance that provides comprehensive guidance on the processes that should be carried out to manage IT effectively.The IT Maturity Assessment is one of the focus areas aimed at evaluating the performance of the IT Function in executing business processes that support IT and business objectives at PT Pertamina Hulu Energi. In 2024, a governance tailoring activity was conducted, involving design factor analysis and an IT Maturity Assessment using the COBIT 2019 framework.Through the tailoring governance process, several COBIT areas have been identified as priorities.Laporan Tahunan %u2022 Annual Report 614HULU ENERGI