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BUSINESS PROCESS AND ORGANIZATION OF ICT & DATA MANAGEMENT With the formation of the SSO organization at PHE, the ICT & Data Management (ICT & DM) function has transformed in all fields to provide the best service for customers and support the Company%u2019s business to the fullest. In carrying out its duties and responsibilities, the ICT & DM Function has three main parts, namely the section that provides services (business application services, petrotechnical application applications & data management and infrastructure technology services), the customerrelated section and the governance-related section.The Organization of ICT & DM functions is led by Company officials at the level of the Vice President who reports to the Director of Human Capital & Business Support. VP ICT & DM is assisted by 5 managers in each field function.BISNIS PROSES DAN ORGANISASI ICT & DATA MANAGEMENTDengan terbentuknya organisasi SSO di PHE, Fungsi ICT & Data Management (ICT & DM) telah melakukan transformasi di semua bidang untuk memberikan layanan terbaik bagi pelanggan dan menunjang bisnis Perusahaan secara maksimal. Dalam menjalankan tugas dan tanggung jawabnya, Fungsi ICT & DM memiliki tiga bagian utama, yakni bagian yang memberikan layanan (layanan aplikasi bisnis, layanan aplikasi petrotechnical & data management serta layanan teknologi infrastruktur), bagian yang berhubungan dengan pelanggan dan bagian yang terkait tata kelola.Proses Bisnis ICT & DMICT & DM Business ProcessICT Solutions Business Application ServicesICT Operations as Infrastructure Technology ServicesBusiness & Upstream Data Management as Petrotechnical Application & Data Management ServicesEnterpriseApplication ServicesData Center ServicesPetrotechnicalApplication ServicesApplication Development ServicesNetworkServicesUpstream DataManagementApplication Management ServicesWorkplaceServicesBusiness DataManagement ICT Governance Compliance ICT Business Demand CUSTOMERS (Function & Subsidiaries)Organisasi Fungsi ICT & DM dipimpin oleh pejabat Perusahaan setingkat dengan Vice President yang bertanggung jawab kepada Direktur SDM & Penunjang Bisnis. VP ICT & DM dibantu 5 orang manager pada masing-masing fungsi bidang.TEKNOLOGI INFORMASI KOMUNIKASI DAN DATA MANAJEMEN (ICT & DM) Information Communication Technology and Data Management (ICT&DM)Laporan ManajemenManagement ReportProfil PerusahaanCompany ProfileAnalisa & Diskusi ManajemenManagement Discussion & AnalysisIkhtisar 20202020 HighlightsPT Pertamina Hulu Energi2020 Laporan Tahunan TerintegrasiIntegrated Annual Report 518